District introduces improved Wi-Fi system

September 28, 2023 | San Diego Community College District

The San Diego Community College District is introducing a new Wi-Fi system that will provide expanded and reliable Wi-Fi access to all campuses and District facilities. The main Wi-Fi system, called SDCCD-Campus-Connect, will cover all buildings, including office spaces, classrooms, and study areas, along with outdoor areas. An additional network, SDCCD-Campus-Connect-Guest, will be available to visitors at all SDCCD locations.

“This project is pivotal in narrowing the digital divide for our students, faculty, and staff, who all have diverse needs,” said Peter Maharaj, associate vice chancellor for Information Technology. “This will ensure that everyone within the District community has equitable access to online resources, enhancing their academic, teaching, and administrative experiences.”

A windown showing the SDCCD Campus Connect option for Wi-Fi connections

The Wi-Fi system will ensure stable and fast connections to the internet, minimizing interruptions and delays for students and employees. Everyone in the District will benefit from a unified high-quality Wi-Fi that will provide a seamless and consistent online experience.

With full coverage throughout the campuses and District properties, students and employees will be safer, and the security systems that rely on Wi-Fi, such as cameras and emergency communication tools, will be better supported.

The new Wi-Fi system also will offer enhanced security measures to safeguard student and employee information. By authenticating employees through their SDCCD email account and students through their student IDs, the aim is to protect data from potential cyberthreats and foster trust in the District’s digital infrastructure. Guests will need to register through a portal, similar to what one might encounter logging into a hotel or airport Wi-Fi network.

The Wi-Fi system was first launched at the Educational Cultural Complex and expanded to the rest of the San Diego College of Continuing Education locations on September 5. A larger roll out for the rest of the colleges and District facilities is currently being implemented and will be fully complete by the end of November.

For more information and answers to frequently asked questions, visit sdccd.edu/wifi.

 

Q&A

Is the new Wi-Fi system more secure?
Yes, the new Wi-Fi system, SDCCD-Campus-Connect, enhances security measures by authenticating users through issued credentials (@sdccd.edu accounts for employees and MySDCCD account information for students). Visitors to any District site will need to register through the SDCCD-Campus-Connect-Guest network. Additionally, the traffic within the system is encrypted, ensuring data privacy and protection.

How does the Wi-Fi upgrade improve upon existing/former systems at SDCCD campuses and properties?
Users will notice an increase in internet speeds and the enhancements to the SDCCD-Campus-Connect Wi-Fi system will ensure broader and more consistent coverage across all SDCCD campuses and properties. This includes both indoor spaces, like offices and classrooms, as well as outdoor areas surrounding the various District facilities.

If I have questions or issues related to the new Wi-Fi access, where can I get help?
For any questions or assistance with the new Wi-Fi access, users can visit the dedicated support page at sdccd.edu/wifi.


I am a student 
  1. How do I connect to the Wi-Fi?  
    Once a student selects the SDCCD-Campus-Connect network on a Wi-Fi enabled device and authenticates with their student ID and password, access will be granted and permitted throughout the entire San Diego Community College District.

  2. Do I have to log in every day?
    No, the network will remember your information, similar to a home Wi-Fi network.

  3. How long will I have access to the internet?
    For the duration of enrollment at any SDCCD college (San Diego City, Mesa, Miramar, or Continuing Education colleges).

 

I am an employee 

A login window for SDCCD campus connect

  1. How do I connect to the Wi-Fi?  
    Select SDCCD-Campus-Connect from your device’s network access point, log in using your employee email address and password, and employees will have access.
  2. Will my computer/Wi-Fi enabled device remember me the next time I try to log-on to the internet?  
    Yes, the system will validate and grant you access automatically.

  3. How often will I have to log in to the Wi-Fi access?
    Once per Wi-Fi enabled device as an employee at SDCCD.

  4. What if I clear my cookies? Will I have to log in again?
    Cookies are related to internet browsers and clearing cookies will not affect a user’s Wi-Fi network connection.

  5. Where do I find information to share with students who need to access Wi-Fi?
    sdccd.edu/wifi

  6. Where do I find information to share with visitors/guests who need to access Wi-Fi?
    sdccd.edu/wifi/guest-access
I am a guest to a campus/District Office 
  1. How do I connect to the Wi-Fi?
    When visiting one of the SDCCD’s 10 main campuses, the District Office, District Service Center or College Police Headquarters, visitors can connect to Wi-Fi by selecting the SDCCD-Campus-Connect-Guest. Once selected a pop-up window will appear; click “Accept & Connect” and access will be granted to the network.

  2. How long will I have access to the internet during my visit?  
    The permitted daily duration for guests is 4 hours**. Visitors will have to re-register to extend service.
    **Subject to change.

  3. If I have questions or issues connecting with the Wi-Fi, where can I find help?
    sdccd.edu/wifi/guest-access

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