Frequently Asked Questions

Yes, the new Wi-Fi system, #1-SDCCD, enhances security measures by authenticating users through issued credentials. Additionally, the traffic within the system is encrypted, ensuring data privacy and protection.

Your official student email will be emailed to your personal email address after you enroll in classes.

The student email address is USUALLY ‘first initial last name @ student.sdccd.edu’ (example: [email protected] )

Note: Common names may have a three digit number affixed to their email (e.g. [email protected])

Multi-factor Authentication (MFA) is a core component of a strong identity and access management. MFA is an authentication method that requires you to provide two or more verification factors to gain access to an application or online account such as Microsoft 365. An example of this would be when you log into a banking app or Microsoft 365 from a NEW computer and they request verification; usually the application will send you a code via text, or you will need to answer “Yes” in the Microsoft Authenticator App on your registered mobile phone.

You may request a SafeID Token. This is a portable device that generates a six-digit MFA code on the device each time you log into Microsoft 365. The device is free of charge, and can be requested here. If you have a SafeID Token, click here for instructions.

Students will have access to their student email, the suite of apps, and 1TB of storage as long as they are enrolled at SDCCD (San Diego City College, San Diego Mesa College, San Diego Miramar College and College of Continuing Education). Students should plan on moving important files and emails, as they will lose access three semesters after they stop attending.

Yes. Students will utilize the same student email address at all four colleges.

Students will have access to their files and documents as long as they are actively enrolled at SDCCD (San Diego City College, San Diego Mesa College, San Diego Miramar College and College of Continuing Education). Students should plan on moving important files and emails, as they will lose access four semesters after they stop attending.

While we encourage students to use their SDCCD student email, students have the option to "auto-forward" emails in Outlook to their personal email accounts. Please refer to here for instructions: How to setup auto-forwarding rules

Yes. Students will be granted access to their original student email if they re-enroll.

You can click visit myapps.sdccd.edu or you can visit outlook.Microsoft.com