Online Student Resources & FAQs

Inquiries regarding registration should be directed to mySDCCD Student Support Center or call your helpline

Helpline:

• City College: 619-388-3200
• Mesa College: 619-388-2600
• Miramar College: 619-388-7300

Please refer to the Class Schedule and the Class Types webpage for information on the various types of distance education courses.

Upon completion of registration, you will receive an email with course login instructions a few days before the course starts. You may not be able to login until the first day of class. 

To access your Canvas dashboard go to: https://sdccd.instructure.com and use your SDCCD email and password.

In order to change your name in Canvas you need to first change it in your My SDCCD Portal. Please refer to this guide for instructions.     

Most online classes will require you to meet via Zoom. If you're unfamiliar with the program you can view this 5 minute video demonstrating how to use Zoom and you can also refer to this mobile Zoom guide and this Student Setup guide as well.

For assistance with Zoom you can contact their Support at: US: +1.888.799.9666 ext 2 or submit a ticket.

For technical assistance, our helpdesk staff is standing by 24/7 to assist you. Chat with Canvas Support or call toll-free (844) 612-7421

This video tutorial will take you through a sample course on Canvas. Students get basic navigation instructions inside a Canvas course and an overview of the Canvas tools that are commonly used in online courses.

Canvas Video Tutorial

We have several tutorials for students getting started with Canvas. You can self enroll into a practice Canvas course here. Check out our Online Student Tutorial page.

Good question! To find out what an online student is and to learn strategies to be a successful student, checkout the Student Prep & Online Training (SPOT).

To find out the computer and system requirements to successfully use the programs necessary for online learning, visit the Browser Tune-up and Technical Requirements page.

The District bookstore is available online at the Bookstore Website:

• City College
• Mesa College
• Miramar College
• Continuing Education